I am not one who normally takes the time to send feedback or offer reviews however after several occasions where I needed urgent rectification work to my pool, I feel it is necessary to touch base and express my appreciation to Falcon Fresh and in particular Liam.
Falcon Fresh responded to my call immediately after a severe storm caused a mud slide to damage the pool and surrounding area on our property, as I am currently working interstate, so this was a great relief to my wife who had to deal with the situation on her own.
I would especially like to highlight the amazing effort of Liam; on several occasions he has arrived to find a mud filled pool and without hesitation he has got to work draining the pool and starting the cleanup. His professionalism and calm nature were greatly appreciated at what was a very stressful time for my family. Please pass on my thanks to Liam as the pool has never looked better and his efforts and punctuality have not gone unnoticed by a very happy family.
Mark & Tracey